Palmer Pads fully warranties the materials and workmanship that goes into each product we build. All products manufactured by Palmer are warranted to be free from defects in materials and workmanship for period of (1) year. This warranty covers costs associated with repair or complete replacement of the item once it is received at our factory location. Any product believed to be defective must be shipped to our factory for evaluation. If, after inspection and at the sole discretion of Palmer Pads, we concur that the product was defective in materials and/or workmanship, Palmer will determine the best possible solution (repair or replace) and will reship the item to the original purchaser at no charge. Any misuse of Palmer Pads products shall void this warranty. PALMER PADS SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH PRODUCTS WE BUILD.